Candidate Experience

Why the interview process is so vital to a scaling business and how to improve it

When you’re trying to scale, your senior teams don’t have time to interview candidates constantly. They have other priorities. If your interview process isn’t up to scratch, you may find yourself in a cycle of candidates dropping out halfway through and restarting the hiring process all over again.

In a candidate-driven market, you also need to leverage the interview process to show what’s great about your business. Don’t fall into the trap of thinking that every candidate you interview is desperate to work for you; you’re just one option of many in the current market. Instead, think about how you can sell yourself to the candidates. Perfecting your interview process creates consistency within the candidate experience, helping to get your employer brand message across. As a scaling business without reputation and name to fall back on, employer brand is everything and will make the difference for candidates. And when it comes to employer branding, consistency and authenticity are key.

Should the candidate experience be synonymous with customer experience?

The candidate experience is incredibly similar to your customer one. Every interaction that a candidate has with your brand forms a perception of you as an employer, from the initial application through to interview and even onboarding. Therefore, to present an authentic brand image that candidates can be excited about, you need to think about every possible time they can interact with your brand.

So, you’ve built a ready to hire talent pool; what do you do next?

For scaling businesses that may experience large-scale growth quickly and suddenly, a talent pool could be a vital tool to have at your disposal. It means you don’t have to pause and take time to plan for these new hires when you’ve been given the green light; you can reach out to your interested candidates. You don’t even need to have vacancies available. If you’re strategic, you can build a talent pool by promoting your employer brand and engaging suitable candidates for when roles become available.

Why does the language you use in job ads matter?

In a candidate-driven market, tech employers cannot afford to lose quality candidates at the application stage simply because they used jargon or biased language. Therefore, getting the language right in your job adverts could be a vital part of ensuring you attract suitable tech candidates.

Is your candidate experience damaging your tech employer brand?

Tech recruitment is the most competitive it’s ever been, with employers in all industries fighting for candidates with identical skillsets. Digitally-led businesses are seeing a surge in demand for their services, which means they suddenly need to hire quickly to keep up. Other companies are looking to hire tech talent so that they can compete […]

Tech Recruitment: Understanding Tech Talent Infographic

Tech talent is in high demand; tech scaleups and businesses are booming as a result of the last 12 months while other organisations from almost every industry imaginable are looking to digitise and keep up in a tech-first era. We’re currently in a candidate driven market when it comes to recruiting tech talent; with the […]

Removing Unconscious Bias from your Recruitment Process

Unconscious bias is a talking point right now. This year, there’s been an enormous shift in all walks of life to address discrimination; with global protests and a rise in activism for many causes. Following the Black Lives Matter protests across the world it was suggested that MPs in the UK Government should take a […]

How to prepare for a video interview: the candidate edition

2020 has been a lot of things, but in the world of recruitment, it’s become the year of the video interview. While we’re all getting pretty used to talking to colleagues, family and friends over video conferencing, video interviews can be a completely different experience to face-to-face job interviews. As remote working becomes more familiar, […]

The Advantages and Disadvantages of Work From Anywhere Culture

With the news Twitter, Square, Facebook and Shopify are all considering a long-term work from home solution for employees after COVID-19, the future of the office has been brought into question. Many businesses have proven that they can work remotely without implicating the quality of their service, and staff are enjoying the luxury of working […]