5 minutes with Jody Robie

Net Promoter Score (NPS) – All you need to know

7 tips to improve Candidate Experience

Beyond the Purple Unicorn

The Gamification of Recruitment

5 minutes with Jody Robie

Our Senior Vice President of North America, Jody Robie has a busy month of webinars, conferences and talks. I sat down with her to find out more about the role she has at TWI and how she sees the industry is changing. What does your current role at Talent Works consist of? I am the […]

Net Promoter Score (NPS) – All you need to know

First introduced in 2003, Net Promoter Score (NPS for short) has been a key way for brands to measure their consumer loyalty. Its use seems to know no industry bounds. Businesses as diverse as telecommunications, banking and food retail are all using NPS. So popular is it that an increasing number of organisations, enticed by […]

7 tips to improve Candidate Experience

Candidate experiences are like my DIY projects at home. Forever a work in progress. So for now, let’s ignore everything you could do, and focus on what you should do. Task number 1: think like a candidate, not like a recruiter. A change of perspective may be the most important change you’ll ever make. Seeing the world of employment […]

Beyond the Purple Unicorn

The Purple Unicorn used to be how Talent Acquisition leaders described the unique challenges they faced in finding talent. It’s no longer simply the case that talent is rare. More and more companies know how to find those purple unicorns – and many of them are deploying incredibly sophisticated search, tracking and selection systems to […]

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